KMR Group of Companies

Policy

Grievance Redressal

Who to contact if something goes wrong, and how we resolve it.

Last updated 30 September 2026

Grievance Officer

Name: R. Rajavelu, Proprietor Business: KMR Group of Companies (GSTIN 34ATYPR2021H1ZH) Address: No. 2, Ellaiamman Kovil Main Road, Korkadu, Puducherry 605110, India Email: info@kmr-groups.com Phone: +91 63790 44506 (Monday to Saturday, 10:00 am to 6:00 pm)

How to raise a grievance Email or write to the Grievance Officer with your name, contact details, order or invoice number, and a description of the issue.

What happens next We acknowledge every grievance within 48 hours and aim to resolve it within one month of receiving it, as provided by the Consumer Protection (E-Commerce) Rules, 2020.